I moved into a rental in 2017, the propane tank was owned by the landlord. They could be on a different LP line than your stovetop and need to be . You may also be able to find a household hazardous waste collection in your area for 20lb BBQ tanks or forklift tanks. Offer only available to existing customers of Suburban Propane, and no cash refunds will be given if credit is not fully used. estLat = parseFloat(getCookie("estLat")); Also free training to obtain lp installer license. I bought two 100 pound tanks to be rid of them, they show up and fill my tank when it is over 75percent full and then charge a $65 delivery fee. So what are you supposed to do with it? This makes the process a little more cumbersome, but if you follow our advice above, the process should be smoother. Are You an Existing or New Customer? | Suburban Propane Who is Suburban Propane's Transfer Agent? This way, you wont have to pay out of pocket. Dont Throw an Empty Propane Tank in the Trash, Propane Tank Disposal: The Right Way to Throw It Out. A quality company will try their best to make it happen for you. They will either have you drop off the tank at their location or pick it up themselves. In April 2020 I called to fill the new tank, expecting the price to be the same or a little more, as I called around checking out prices not realizing I had to use Suburban since they were the ones who owned the tank. Suburban is a great place to break into the propane business. checkDescriptionFormCookie("description-form-product",".description-form select#product"); Copyrights 2021 Propane Depot . Youre going to charge me to remove the propane I already paid for?. Tell them you have an old tank you don't want, and they'll come to pick it up and dispose of it safely. Only one credit will be issued for each new customer. Getting an empty propane tank off your property takes a bit more work than most other garbage, but that doesnt mean it has to be a difficult job. I rented a 200 gal. This area includes any special information about your account, our services, or special offers. You all are great. We delivered the tank and set it the next morning 1st thing. Copyright 2023 Suburban Propane | All Rights Reserved. Not only will this smell terrible, but it can also become a safety risk. Due to this risk, most landfills and recycling centers wont even accept propane tanks. This fee is charged for the activities that are necessary for proper administration, operation and billing of a customer account with a propane system including a meter. They were horrible to deal with when we were trying to get LP and even worse after we switched companies! The technician at the dealer examined it and says there is oil in the propane lines and that I should break the line at the lowest point and at the heater and blow the oil out from the appliance towards the tanks. jQuery(this).addClass('active'); Click on the image to get a detailed description of each part of your bill. Suburban Propane lacks any kind of record keeping, professionalism, or basic knowledge of effective business practices. When I called about the fact that we were not told of this charge prior to filling the tank this last time they had no answer to my request. I received a tank rental bill from Suburban Propane after I wrote them that I would end my contract at the end of my 3 year agreement. *, How and by how much and how long are the distributions tax deferred? Thanks. Sign up today to experience our local teams who go above and beyond to provide personalized service, with your safety as our #1 priority. They have always provided great service every time I have used . Because of this, you should never store the tank on its side or upside down. We use the propane for our generator. The Suburban Dealer in a community just over 100 miles away (Twin Falls, ID) is offering the same service for $1.85 per gallon. Switch to Kauffman Gas: We'll Pay $500 in Termination Fees. Suburban Propane Partners, L.P. to Hold Second Quarter 2023 Earnings Conference Call. This fee applies to the process of diagnosing service related repairs to be made on customer owned appliances and equipment. Suburban Propane has an average consumer rating of 2 stars from 144 reviews. It should not cost thousands of dollars to get better service. Copyright 2019 Suburban Propane | All Rights Reserved. If declared for that quarter by our Board of Supervisors, distributions are payable no later than 45 days after each quarter end. I had the 250 tank filled for $1.99/gal by another company that I have done business with for years, but they would not fill up the Suburban tank because I did not own it. * Fees noted are examples of different industry fees we have seen. Repair techs never first time right. This fee varies depending on tank size and region. But dont panic. Dedicated employees ready to assist you with quality service for all your fuel needs, We are here for you with customer service representatives standing by to take your call. . Years serving our customers and their communities. A Restocking Fee covers the labor cost required to disconnect and pump out any remaining propane from a Suburban Propane owned tank. For example, if you purchased units in 2011, your tax shield should be expected to last through 2016. Each location has different tank preparation requirements (e.g., valves may need to be removed or tanks may need to be cut in half) and restrictions about what types of tanks they accept. 2021 Propane Depot. This sounds scary because it talks about damage to your propane line, damage to your yard, etc. Attached to the letter you might also see a page of legal language titled something like Removal and Damage Waiver. Instead, you are taxed on your allocable share of partnership taxable income which will be provided to you each year on Schedule K-1. jQuery( document ).ready(function() { Providence, RI 02940-3006, For Courier Delivery: Safety Tips CONTACT US 1-800-PROPANE (1-800-776-7263) Available 24/7/365 Propane Safety Learn More About Propane Safety Heating Oil Safety All rights reserved. This charge is incurred by customers who request deliveries outside of normal business hours. We are not an answering service, but a group of highly trained individuals that are here to . If I sign a contract for 3 years they will give me a rate of $1.95 a gallon for 6 months and else { My manager is a kind, intelligent man. As part of this commitment to your safety, please click on the button below to access Suburban Propane's Safety Tips that include important safety information about your propane system. 15 reviews of Suburban Propane "For many years this business was called Centex Propane. Not too long ago, urban run-off was considered an insignificant contributor to drinking water contamination. You won't have to do any of the work yourself, which can take a lot of stress off your shoulders. But oftentimes, the Early Termination Fee is a cost you will just have to absorb. I was out on automatic refill which I never asked for. I immediately contacted Suburban to request that they remove their propane tank. After we charge only the $1.00 restock fee they will still get a refund of $374.90 for the gas in the tank. A partner's UBTI is determined from his or her allocable share of partnership taxable income (not the distribution). Learn How Suburban Propane Helps Support The Community, Propane Helps Busy Ports Increase Air Quality. tank from a competitor and when Suburban came and picked up their 200 gal. The Transportation Fuel Surcharge is reviewed each month and is clearly itemized on your bill. Basis is increased by the unitholders allocable share of partnership income (or decreased by the unitholders allocable share of partnership loss) and decreased by any distributions received by the unitholder. We did remove the tank and the equipment rent fee. Closeout (Tank Pickup) Fee. All Rights Reserved. 1 review of Suburban Propane "In the past, we had used Suburban Propane to deliver propane, back when we were using propane to heat our pool, but then we got rid of our pool. You can store empty propane tanks on your property, but if you dont think youll use them again, its safer to have a propane provider dispose of them. When you see these fees pile up, you might second guess the benefits of switching at all. This field is for validation purposes and should be left unchanged. We have called and left a message with our office number for **************, but he has not responded. SUBURBAN PROPANE - 775 Belleair Rd, Clearwater, FL - Yelp Prudent investors should also request assurances from their brokers that settlement will occur in time for forthcoming distributions to inure to such trades. }); The best way to get rid of an old propane tank that is 57 gallons or more (whether it's empty or full) is to contact a propane provider company. To better serve you, we've prepared this guide to understanding your Suburban Propane invoices and statements. Keep an eye on the burner flames. Please pay this amount in full unless already paid. Looking for buy, refill or exchange a propane tank? I wish I could get rid of Suburban without having to pay hundreds to do so. "Suburban Propane has been an unwavering partner who has supported blood drives, mobilized their workforce to volunteer, and responded during disasters. I was scheduled to have a tank put underground and connected to a standby generator, I was told that someone would come today and they would call me 30 minutes prior. Step 3: Watch the Burner Flames. Well, the law is that that your propane company can only move a propane tank if it is less than 5% full. With over 700 locations, we're ready to serve you. Switching Your Propane Supplier - amerigas If you purchase your propane tank from the propane company, you have 2 options: Re-selling your propane tank and leasing it from the new supplier is our recommended option. Suburban Propane Partners, L.P. made its initial public offering (IPO) of 21.6 million Common Units on March 5, 1996. Years serving our customers and their communities. Investor Relations (973) 503-9252; K-1 Inquiries (888) 878-0708; Public Relations: PR@suburbanpropane.com (973) 503-9082 Location Finder. I also own a 250 gal. The bottom line is that it will cost a little to change propane companies. Propane Related Fees & Charges | Suburban Propane The Schedule K-1 will typically be mailed to the investor no later than the end of March of any given year. then give me a reasonable rate for the next 2 1/2 years but they won't tell me what that is! So the best option is usually to fill the tank with foam filling and then leave it alone. Does Suburban Propane have a Distribution Reinvestment Plan (DRIP)? My co workers are very knowledgeable and are always ready to lend a helping hand. So they get their tank and my gas and my money. jQuery('.description-form p.form-list select#product').focus(function(){ This fee may be charged to partially defray the cost of labor incurred to conduct a leak test. 1. The Transportation Fuel Surcharge helps us to recover a portion of these transportation costs. Management is lacking, try as they might, we can't hold on to a manager for more than a year or two. The charges occurred 4 days apart - one on 12/10/22 for $48.07 and . The shaded section provies a summary of your invoice at a glance. They keep putting up with the service and high prices because it appears to be less money than switching. We spoke with the customer yesterday. They said no problem. You can speak with a Unitholder Services representative at 781-575-2724. I called Suburban for fuel and they wanted $4.49/gal. Do not use this company.
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