var js = document.createElement('script'); This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. Defective product will be repaired or exchanged free of charge if it can be verified that the defects were caused by a material or manufacturing fault. Pulled out the powehead last weekend to do some trimming only to find it completely dead! So just over 2 weeks later and I still haven't received it. Impossible to get thru to customer service. From someone you can hardly understand their dialect, very disheartening and disappointed with no resolution yet for a battery under warranty. I spent four hours yesterday on Hold for customer support Today I surrendered after an hour of being on hold. EGO 56-volt lithium-ion outdoor power equipment delivers the power and performance of petrol without the noise,. ","consent_manager.accept_all_cookies":"Accept All Cookies","consent_manager.gdpr_settings":"Settings","consent_manager.data_collection_preferences":"Website Data Collection Preferences","consent_manager.use_data_by_cookies":" uses data collected by cookies and JavaScript libraries to improve your shopping experience. If the mower or any of the items supplied are returned damaged, missing, or in an unusable and/or poor condition (manufacturing defects excluded), the authorised Dealer may refuse a refund. than 30 days after the date of purchase. I need to put a small deposit down ($20) with Home Depot. Spare Parts Portal End User (AU) Please click on link to order spare parts for your EGO product Warranty Policy Warranty Policy For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. Just bought my first(and last) Ego. To opt out of a category of data collection, select 'No' and save your preferences. EGO LM2000E (Electric Lawn Mower): 3.4 out of 5 stars from 63 genuine reviews on Australia's largest opinion site ProductReview.com.au. What if you bought a tool only, with no charger? Powered by lithium-ion technology, these tools provide maximum power and durability for longer periods of time. This is a crazy policy. Best EGO Lawn Mower Reviews 2023 - Pro Tool Reviews EGO will offer warranties of five years on mower parts and three years on the battery. EGO POWER+ 56V Brushless 350mm Line Trimmer with - Total Tools var BCData = {"csrf_token":"d1c8e713bfe2bf97c3928838c93963a6323f860b979e1a04c7709379532c8fc2"}; Then the entire burden of coordinating, moving the mower by renting a trailer and finding a service center is on you as the customer. The shop is only open 8-4 weekdays with no weekend hours. Are you sure you want to close without saving? We can select the most suitable tools for your needs, give you face-to-face advice whenever you need it and provide a diagnostic service to keep your tools running for years to come. or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. So beware if you try to take them up on their "5 year" year warranty. JavaScript seems to be disabled in your browser. Authorized EGO retailers are identified online at. Warranty Policy for EGO outdoor power equipment, portable power, batteries, and chargers is outlined in the chart below. I was looking for a more powerful blower and came across this deal for an EGO LB6500 blower skin, handy if you've already bought into the ecosystem & need a blower or just want to upgrade your existing one. Item serial# cannot be registered legally for 5 yrs warranty because to protect AU consumers, Ego Power+ has defaulted the prefix letters of the serial# on AU website when registering new products. Call Ego support and need to wait about one hour for someone to answer. A small boy killed by another Russian missile attack on Ukraine is a This offer is non-transferable and applies only to the original purchaser. [UPDATED] EGO 56V Lithium-Ion mower review: Not at all what - Techaeris For some reason he asked for the serial number of the charger that came with it. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877-346-9876). Our batteries and chargers are backed by an But perhaps the many who get good warranty service do not take the time to review. Be the first to know about new products, innovations, and offers. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. EGO Power+ LB6500 650 CFM (Skin) $285.40 Delivered @ Amazon AU Outdoor Power Equipment Parts & Accessories. support@egopowerplus.com.auPh New Zealand; 0508 000 346. Sorry EGO, you started it. EGO Power+ ME0800 8-Inch Edger Attachment & Power Head - Amazon.com.au Here I am.7-8 weeks later.without a lawn mower. The Commercial Series Product Warranty for commercial users is 2 years for product, backpack battery(BAX1501) and commercial charger(CHX5500E). part of my choice to go with ego for my mower was that the $500 battery was covered by a 3-year warranty. For residential users looking to ditch gas, the EGO 52-inch zero-turn currently offers the most refined residential mowing solution on the market. Check out EGOs incredible new Z6 Zero Turn Riding Mower. Born in Melbourne, Australia in 1934 . almost 2 months to get a battery to replace one that malfunctioned Russia's brutal attack on a Ukrainian apartment building was never a fair fight . This does not cover wear and tear. 100% satisfied with how EGO honors their warranty. That's why all our products are covered by extended warranties* that you can rely on. WebFont.load({ I did. Any handling and transportation costs (and other expenses incurred in claiming this warranty) With a nationwide network of EGO approved service dealers, youre never too far from the support you need. In the event that this is not possible please use the details provided on this website to contact your authorised EGO Power+service centre.